Privacy Policy
Introduction
Your Chief AI Officer (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or book a discovery call.
Information We Collect
Information you provide
When you book a discovery call through our booking page, the scheduling platform (Microsoft Bookings) collects the details you submit, such as your name, email address, and any information you provide about your enquiry.
Information collected automatically
When you visit our website, certain information is collected automatically, including:
- Your IP address
- Browser type and version
- Pages you visit and time spent on each page
- The page that referred you to our site
This information is collected through standard server logs and, where applicable, analytics tools (we use Google Analytics, privacy-focused Umami analytics and Vercel Web Analytics).
How We Use Your Information
We use the information you provide to respond to your enquiry and prepare for a discovery call.
We use automatically collected information to:
- Monitor and improve our website performance
- Understand how visitors use our site
- Identify and fix technical issues
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
Third-party services and overseas storage
We use these service providers, each with its own privacy policy: Google Analytics, Vercel (website hosting and analytics) and Microsoft (Microsoft Bookings). Some of them store or process information outside Australia, including in the United States.
Cookies
Our website may use cookies — small text files stored on your device — to improve your experience. These are used for:
- Understanding how you use our site (analytics)
You can choose to disable cookies through your browser settings. Doing so may affect the functionality of our website.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
To exercise any of these rights, please book a call or email us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last updated” date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
Complaints
If you’re concerned about how we have handled your personal information, please contact us first and we will respond within 30 days. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please email us or book a call.
Your Chief AI Officer Melbourne, VIC, Australia